Refund & Cancellation

Thank you for choosing CHDMiilan. Please read this Refunds & Cancellations Policy carefully before purchasing any membership or paid service on our matrimonial platform.

Membership Cancellation Policy

• Once a membership or paid service is activated, it cannot be cancelled.

• Cancellation requests made after profile activation, access to contact details, or usage of premium features will not be entertained.

• CHDMilan reserves the right to reject cancellation requests that do not comply with this policy.

Refund Policy

• CHDMilan follows a strict no-refund policy for all paid memberships and services.

• Refunds will be considered only in the following exceptional cases:

  • Duplicate payment made by the user

  • Payment deducted but service not activated due to a technical error from our side

• Approved refunds will be processed within 7–10 business days.

• Refunds will be credited to the original payment method used at the time of purchase.

Non-Refundable Services

The following services are non-refundable:

• Membership plans

• Access to contact details or profile information

• Profile highlighting, boosts, or promotional features

• Any service once partially or fully used

User Responsibility

• CHDMilan does not guarantee marriage, engagement, or successful matchmaking.

• Refunds will not be provided for dissatisfaction arising from:

  • Lack of responses from other members

  • Profile mismatches or personal preferences

  • Inactive or unresponsive users

How to Raise a Refund Request

In eligible cases, users may contact us with transaction details:

• Email: info.chdmilan@gmail.com

• Phone: +91-7087315865

Please include your registered email ID, transaction ID, and a brief explanation.